Privacy Policy
1. General Acknowledgments
Last Update: June, 2020
This Page Outlines The Company Owning These Site Policies Regarding The Collection And Use Of Personal Information When A User Accesses Our Site Or While Using Any Of Its Proposed Services.
Our Customer’s Information Is Not Shared With Anyone Or Used In A Way Other Than As Detailed In This Privacy Policy Hereunder.
Some Of Your Details Are Collected For The Only Purpose Of Improving The Service By The System Without Exposing Or Distributing It For Other Purposes.
By Accessing This Site Or Using Any Of Its Services, You Agree To The Collection Of Your Data And Use Of Information In Accordance With This Policy.
We Are Committed To Protecting Your Information And Respecting Your Privacy.
This Privacy Policy Together With The Terms Of Use (And Other Documents Which Are Referred To Thereunder) Establish The Basis On Which Your Personal Data Is Collected From You Or Which You Are Providing Us.
Such Information Can Be Collected Through Our Website Or In Relation With Your Merchant Account.
You Information Can Be Acquired When You Complete A Form, Speak With Our Personnel Or Submit Details When Using Our Website.
If Following The Reading Carefully This Privacy Policy And Understanding Our Practices Regarding Your Personal Data, You Do Not Agree With Terms Of The Privacy Policy, Please Avoid Using Our Services.
2. Collection Of Data
While Accessing Some Of Our Services, You Might Be Asked To Provide With Certain Personal Identification That Can Be Used To Contact Or Identify You. Personally Identifiable Information May Include Your Email Address, Postal Address, Name, Phone Number, Other Information, Etc…
Whenever You Visit Our Site, Your Browser Is Sending Data Collected By Our Back Office. This May Include Information Such As Computer’s IP Address, Browser Type/Version, Which Pages Of Our Service You Are Visiting, Time, Date Of And Time Spent On Those Pages And Other Statistics.
Types Of Collected Data Are Demonstrated In The Examples Hereunder:
1.When Applying For Credit Card Services, You Are Usually Providing:
• Full Name, Address, Email Address, Telephone Number, Date Of Birth, Card Details, Proof Of Your Identity And Address;
• Details Of Bank Account Holder;
• Correspondence;
• Chats;
• Surveys;
• Information Cookies;
• IP Address, Log-In Times;
• Operating System/Browser Type;
• Details Of Your Visits (Such As Traffic Volume, Location, Weblogs, Resources Used, Etc.) Are Sent Along For Payment Purposes Or Statistics Services.
• Statistics May Share Aggregated Information, Use Of Our Website, And Use Of Services (Without Identifying Specific Details).
2. Connecting To 3rd Parties For Add On Services
In Order To Meet Our Commitment To Prevent Fraud And Participate In AML (Anti Money Laundering) Struggle, We May Need To Obtain Information From Third Party Sites. This May Include Your Financial History From Various Court Repository And Credit Card Institutes. We Exercise Such Approach Whenever It Is Appropriate To Minimize Financial Risk And Prevent Fraud.
3. Authorization To Use Data
This Policy Requires That You Authorize Us To Make Use Of The Information Collected About You And Limited To The Following Purposes:
• To Run Due Diligence Procedures & Process A Merchant Application;
• To Provide Services To A Merchant;
• To Administer A Merchant’s Account;
• To Respond Instructions For Payments;
• To Allow You Use Features On The Website;
• To Notify About A Changes You Require;
• To Improve Security;
• To Comply With Financial Authority Regulations (Regarding The Retention Of Financial Information);
• To Detect And Prevent Fraud, Card Schemes And AML Activities;
• To Respond To Merchant Enquiries And Complaints;
• To Develop Marketing Strategies And Policies;
By Using Our Services Specified On This Site You Provide Your Consent To Share And Disclose The Collected Data With All Relevant People, Groups, Partners Of Our Company And Regulatory Authorities, For The Purposes Mentioned Above.
In The Event GPDR Regulation Indicates Account Should Be Closed Due To Analysis Of Your Data – We Shall Do So.
It Is Understood That You Are Allowed To Access, Monitor And Rectify Your Personal Data On Our Site.
Yet, We Cannot Be Accounted For Any Loss Of Data Caused By Your Failure To Update Your Personal Details.
At The Same Time It Is Expected That You Inform Us On Any Change In Data Or Request The Erasure Of Your Account And All Of Its Data, In Which Case We Shall Erase All Information.
4. Security Of Personal Data
Securing Of Your Personal Information Is Of Utmost Importance To Us. As Result, We Ultimately Endeavor To Maintain It Safe. We Are All Aware That Electronic Storage Is Vulnerable And Less Than 100% Secured. So Without Absolute Guarantee, We Still Assure You That We Use Best Practices In The Commercial Market To Avoid Any Unauthorized Access Or Disruption Of Data Protection.
We Secure Our Merchant Access To The Admin Portal On The Back Office Using SSL Technology Along Encryption.
However, You Also Obliged To Maintain Security Practices By Yourself:
• Do Not Share Access Details
• Change Access Details If They Are Suspected To Be Compromised.
As We Are All Aware That The Communication Via The Internet Is Not 100% Guaranteed And One Should Take The Risk Associated With It. Yet, We Are Investing Big Endeavor To Protect Personal Data, Using Good Practices To Secure It.
We Are Obliged By Regulator To Retain Transaction Records For A Period Of At Least 5 Years Following Service Termination. However, Once Account Is Closed By The 2 Parties We Shall Delete All Personal Data.
Phishing – Refers To Attempts Of Stealing Personal Or Account Details From A Website, Sometimes By Means Of “Spoofing” Emails. You Should Be Very Careful When Counterfeit Entity Approaches You Asking For Personal Or Credit Card Details, User Names Or Passwords. Especially Do Not Reveal Any Passwords Via Email. In Case Of A Suspicious Mail, Forward It To Our Support Team.
5. Cookies
Cookies Are Small Files With Data Sent To Your Browser From The Website To Be Stored On Your PC.
“Cookies” Are Used To Collect Information In Order To Improve Your Browsing Experience (Navigates Easier Among Web Sites And Allows Websites Remember Your Preferences) In Order To Comply With Regulation, We Are Highlighting Our Duty For Full Control Of Cookies On Our Website.
Accepting These Terms Implies You Are Aware Of These Cookies And Approve That We Can Place Some On Your Device When You Are Accessing Our Site Or Using Its Services.
Types Of Cookie
• Mandatory Cookies — Cookies Which Are Essential For Us To Operate Our Service (E.G., Such Needed To Identify You For The Purpose Of Logging, And Navigate Thru Our Website And Use Its Services). To Be Activated When You Access Site.
• Regulatory Cookies — Cookies Which Are Necessary To Meet Compliance Obligations, Such As AML & Anti-Fraud Prevention Or Protecting Your Account Against Mal Attacks And Hijacking. To Be Activated When You Access Site.
• Performance Cookies — Cookies That Assist In Improving Service To You. Example, They Will Identify Most Visited Pages And Minimize Errors Of Access. Data Aggregated By Such Cookies Keep It Anonymous.
• Functionality Cookies — Cookies That Provide Better Focus On The Choices And Preferences (E.G., Language And Location Info).
• 3rd Party Cookies — Cookies Embedded On Our Site Along 3rd Party’s Content (E.G., YouTube). Clicking On 3rd Party Link, Will Direct You To Such 3rd Party’s Site. We Cannot Control Such Cookies And Advice You To Check Cookies Of Those Parties When Accessing Those Sites.
• Cookies Update – Cookies Can Be Added From Time To Time By Our Designers When Site Is Updated (In Accordance With The Policy Outlined On This Page).
By Using Our Site And Its Services, You Acknowledge That We May Use Cookies (All Or Some Of The Mentioned Above).
Blocking Cookies Should You Wish To Continue Using This Site And Services And At The Same Time Avoid Those Cookies, You Can Block Cookies By Setting The Refusal Options On Your Browser. However, If You Block Mandatory And Regulatory Cookies You May Lose The Possibility To Access Our Site Or Use Our Services In Part Or As Whole. Please Note That As You Visit Our Site, Those Cookies Become Effective Immediately Unless You Restricted Them On Your Browser Earlier.
6. Sharing With 3rd Parties
We May Ask 3rd Party Individuals Or Companies To Provide A Service On Our Behalf Or Assist In Examining Our Service Performance.
One Example Of 3rd Party Is Google Analytics Which We May Use For The Purpose Of Collecting, Monitoring And Analyzing Our Data In Order To Improve Our Services.
Our Partners And Affiliates Are Also A Legitimate 3rd Party With Which We Should Share The Data, Especially For The Purpose Of Commissions And Profit Sharing.
Such 3rd Parties Publish Their Own Privacy Policies; However, Forwarded Personal Information Is Under Control As Well As Those 3rd Parties Obligation Not To Disclose Such Data For Other Purposes.
Please Note That Regulatory Bodies May Ask From Time To Time To Provide Certain Data About The Accounts. This Is Done With The Sole Purpose Of Protecting Our Mutual Financial Interests As Well As Supporting The Warfare Against Fraud Or Money Laundering. Credit Agencies Are Demanding This To Minimize Financial Risks And Act Against Criminals.
The Police Are Another Example Of Lawful Enforcement Body, Which Can Be Directed By Regulatory Agency Or Court, To Fulfill Our Duty To Disclose Or Share Data, In Order To Protect The Rights Or Safety Of Customers And Other Finance Market Members.
7. Links To Other Sites
Our Website May Contain Links To And From Other Websites For The Purpose Of Improving The Spectrum Of Services. Nevertheless, Those Links Have Their Own Privacy Policies And We Are Not Liable Or Take Responsibility For Such 3rd Parties. Therefore You Are Invited To Check Policies Of Such Links Before Using Their Services.
8. Marketing Communication
We May Use Your Personal Information To Communicate Newsletters, Marketing Or Promotional Materials Which Can Interest You, Yet You May Unsubscribe To Such Services At Any Time.
9. Cross Border Data Transfer
Your Information May Be Transferred To Computers Located Outside Of Your State, In Which Data Protection Laws Are Different From Your Country Jurisdiction. This Is Necessary In Order To Complete The Operation Of Some Services We Provide You (Processing Payments, Prevent Fraud Or For Support).
Still, In Such Scenarios, Our Company Is Focused On Assuring, Protecting And Preserving Confidentiality Of Your Data.
Accepting This Private Policy You Prove Your Consent For Such Transfer.
10. Infringement Of Privacy
If Our Support Team Is Deemed By You To Handle Complaint Regarding The Handing Of Your Private Details Not In A Satisfactory Way, You May File Such Complaint To Appropriate Authorities, Especially If Those Personal Details Have Not Been Processed Per GDPR Legal Instructions.
11. Minor’s Privacy
Our Service Is Not Addressed To Minors And We Are Not Collect Personal Information From Minors. If You Are Aware Of Minors Who Are Trying To Reach Our Site Or Use Any Of Our Services, Please Let Us Know. If We Are Becoming Aware Of Any Such Activity, We Shall Take Immediate Steps To Stop And Clean Any Of Personal Information Collected Accidently From Those Minors.
12. Communication Privacy
Although Not Disclosing Your Personal Data Is The Focus Of Our Company, We Still May Have To Keep In Contact With You By Email, Registered Address Or Telephone Number. Accuracy And Retention Of Such Data Should Be Part Of The Contract. You Are Obligated To Update Us For Any Change In The Communication Details Along The Agreement Life Cycle.
This Data Can Be Augmented By Skype Addresses.
Such Communication Might Be Used For Support, Clarifying Issues, Payment Notifications And Account Profile Updates.
13. Changes
This Website May Change The Privacy Policy From Time To Time. Such Change Takes Effect As Soon As It Is Posted
The Current Privacy Policy Of Use Is Always Soon Site.
Whoever Of Our Customers Accesses This Site Should Check From Time To Time And Make Sure The Impact Of The Change On Your Business Is Acceptable.
In Case A Customer Suspects That Such Change Will Harm His Business, He May Decide To Terminate The Agreement Or Engage A Dispute With The Site Owner.
14. Contact Us
For Any Question Or Concern Regarding This Privacy Policy, You Are Invited To Address It Via The Contact Us Section.
